Have you noticed that most of the world is transitioning from a nice-to-have online payment mobile app to a must-have one? Digital wallets are in demand because today’s shoppers expect anytime and anyplace payments. They need a personalized customer journey that gives them valuable insights, integrates banking, and provides attractive deals. Payment apps like Google Pay can integrate P2P payment, loyalty programs, and other benefits facilitating users to make convenient and seamless payments.
Many emerging fintech startups work with mobile app development companies to provide digital wallet app solutions. It is a win-win situation for companies and users, simplifying transactions and increasing revenue. The blog will help you identify the key components needed to build a customized digital wallet mobile app.
What is a Digital Wallet?
A digital wallet is an upcoming innovative solution, eliminating the requirement for plastic payment cards or physical wallets. Also known as e-wallets, these are smart applications, that allow users to manage, store, and transact their money electronically. Moreover, it includes all types of payment modes. Digital wallet applications facilitate multiple payment methods like credit/debit cards, cryptocurrency, and bank transfers.
Digital wallet app development is software used on mobile devices or web platforms. They are created for performing electronic transactions. They are gaining tremendous popularity because they are convenient, efficient, and highly secure. Especially, post-pandemic, such apps are in high demand.
A J.P. Morgan research found nearly 50% of global shoppers using digital wallets more than before the pandemic. 60% of consumers now use mobile wallets for making digital payments. The impact is observed not only among the consumer segment but also some of the major corporations and small independent stores that prefer to build an online presence and product availability in-store as well as online. Digital wallets have changed the post-pandemic scenario. Around 56% of consumers choose to buy online and 45% prefer to shop grocery online.
The latest report by Juniper Research reveals the use of digital wallets for transactions is estimated over $16 trillion by 2028. Digital wallets have a promising future for the e-commerce and mobile commerce segment. Simultaneously, the fintech ecosystem also thrives by inspiring entrepreneurs to build robust fintech mobile applications to facilitate seamless online payments and to promote industrial growth.
Types of Digital Wallet Applications
There are three different types of digital wallet mobile applications.
Closed Wallet
Closed wallet apps are built to make payments specific to an online store or a website. Such wallets are issued by businesses for product selling or targeting more customers. Users shopping from that particular online store can pay with the wallet’s issuer only. For example, Amazon Pay or Walmart Pay.
Semi-closed Wallet
Any eWallet company enters into a contract with companies to provide e-payment services. Merchants and in-store or online store owners can make transactions only through these listed locations by using the digital wallet of the specified company. For example, Apple Pay, Google Pay, etc.
Open Wallet
These are the most common eWallets facilitating transactions to a different eWallet through a single platform. The condition is users must have their accounts on the same application for both sender and receiver. For example, American Express, PayPal, etc.
Features of Digital Wallet Applications
A successful digital wallet application must have the below-mentioned features.
Transaction history and push notifications
Users get a detailed history of transactions, including past payments and purchases. Push notifications and email alerts provide account-related information.
Money transfer integrated with bank accounts
This feature allows seamless money transfer from one bank to another bank account from a digital wallet, ensuring safety and convenience.
Bill Payments
Users can make online payments for utility bills like gas, electricity, rent, mortgage, etc. Collaborating with third-party service providers ensures providing easy payment options.
Contactless payment options
With contactless technology by using QR codes and NFC, users can do quick transactions effortlessly. Moreover, it becomes feasible for retail chains to facilitate contactless payments and manage less of hard cash.
Virtual card management
With digital wallet applications, users can save their credit and debit cards to ensure high-security practices like PCI-DCC, etc. Users can add money to their wallets with a single click.
Authentication
While developing a fintech app, ensuring security is a prime concern. Developers can implement robust user authentication methods like fingerprints, PIN generation, and facial recognition or two-factor authentication to ensure the security and safety of transactions.
Self-registration
Digital wallet apps must have a seamless self-registration process to promote maximum app usage. The steps involved are application download, completing the KYC process, confirming registration through OTP, password setup and login, card linking, and adding money to the wallet.
Rewards and Discounts
Rewards and discounts drive users to use the app more for transactions, leading to higher engagement.
Dashboard and Analytics
There should be a dedicated user-centric dashboard, reflecting detailed information about upcoming bills, spending habits, etc.
Chatbot
Adding chatbots to your digital wallet app will provide 24/7 support to users. They will get quick responses to various common customer queries. This AI trend is picking up very fast and every fintech app uses Chatbot to ensure seamless customer support services.
Multi-currency support
Digital wallets catering to global audiences must have this feature. It helps perform transactions easily and quick currency conversions.
P2P Payments
P2P payment is a widely used feature in digital wallets. It helps users to send and receive money straight from contacts through eWallets. Moreover, it helps perform other actions like bill splitting or paying back options. The biggest example is PayPal.
Digital Wallet App Development Process
To build a robust digital wallet for your business, you must know the basic process involved in digital wallet application development.
Identify Your Product Goal
The first step to building a digital wallet application is defining your product goal and identifying the features you want to add. Various steps involved at this stage are performing rigorous market analysis, conducting research on existing digital wallet apps, identifying target audiences and competitors, knowing the trends and opportunities, defining objectives and goals, and performing enough planning with a well-defined strategy.
Create Intuitive User Interface
UI/UX design of your digital wallet application plays a very crucial role in attracting users. It provides them with a seamless and intuitive user experience. The steps involved at this stage are wireframing and prototyping, creating visually appealing and user-friendly interfaces, designing UI/UX for various platforms like iOS and Android, building intuitive navigation flows, ensuring accessibility, and practicing overall user-centric principles. The next step is integrating the digital wallet app with various payment gateways and APIs for services like fraud detection and currency conversion.
Implementing Security Features
Throughout the entire digital wallet app development process, you must implement robust security measures to ensure the protection of user data and financial transactions. You can use encryption techniques to safeguard sensitive information. Various authentication methods such as two-factor authentication or biometric authentication can be implemented, ensuring adherence to industry best practices.
Build the Digital Wallet Application
Developing a digital wallet application involves certain key steps to ensure your app is successful. The first step is front-end development building UI design which is translated into code through programming languages like HTML, CSS, or JavaScript for web-based apps. Similarly, languages like Swift or Kotlin are used for iOS app development or Android development. The next step is backend development which involves building server-side logic and infrastructure that empowers digital wallets. You can use various backend development languages and frameworks such as Node.js, Python, Ruby on Rails, etc.
Testing and App Deployment
Testing your fintech app is a crucial phase as it checks performance, functionality, and security standards. This step has some of the key testing procedures like functional testing, performance testing, security testing, and user acceptance testing. Moreover, there are other considerations involved that ensure quality and app reliability. Once the testing is complete, the app is ready to release and is deployed making it available to users through app stores and web platforms.
Upgrade and Maintenance
A well-established fintech app development company will provide regular updates and maintenance. They will ensure the app performs with accuracy and efficiency as per the market trend. This is an ongoing process and the app development company ensures timely maintenance and upgrade to keep it active, competitive, and highly performing.
Technology Stack Used For Digital Wallet App Development
To build an intuitive digital wallet application that is user-friendly and secure, you must integrate the best tech stack into the application. The following table will guide you on using the best tech stack. You can also hire dedicated developers to build such apps. They can ensure better user experiences and higher efficiency.
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Backend |
Node.js, Laravel, Java, etc. |
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Database |
Apache Cassandra, MongoDB, HBase, MySQL, PostgreSQL, etc |
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Frontend |
Kotlin, Swift, Bootstrap, CSS, HTML, Vue.js, React.js, etc |
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Framework |
Flutter, React Native, etc |
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QR Code Scanning |
ByteScout BarCode, ZBar Code Reader, etc |
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Analytics |
Amazon Kinesis, Spark, Flink, Apache Kafka, etc |
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Cloud Services |
Google Cloud, Salesforce, AWS, Azure, etc |
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Geolocation |
Google Maps, API |
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Payment Gateways |
PayPal, Braintree, Stripe, QuickPay, etc |
What is the Cost of digital wallet app development?
The cost of building a digital wallet application differs based on several factors like features you incorporate, functionalities that it provides, location of the fintech app development company, type of application, etc. The following factors must be considered while determining the cost of developing a digital wallet application.
- The app platform: iOS or Android
- Features and functionalities
- Tech-stack and tools used
- App testing stage and level of maintenance
- Location of the mobile app development company.
The average cost of eWallet app development can start from $50000 and can rise upto $100000 or more based on the kind of advanced features you want to implement.
Security Compliance For Digital Wallet App
For a successful eWallet app, you must consider the following security compliances that can protect users’ personal and financial data.
Data Privacy Regulations Compliance
Digital wallet app developers must comply with privacy regulations like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)
Secured Login and Authentication
Strong encryptions must be used by the app to protect user credentials, sensitive information, and various passwords.
Secured Data Transmission
The app must use secured communication channels like SSL/TLS to encrypt data transmissions between the app and the server.
Fraud Protection Systems
Your digital wallet app must include features that can detect and prevent fraudulent activities like transaction monitoring, unauthorized access, and suspicious activity.
Secured Data Storage
Your digital wallet app must safely store data and financial information like credit card details, etc. using secure storage methods like encryption.
PCI-DSS Compliance
The mobile application must comply with Payment Card Industry Data Security Standards to ensure secured information processing of credit and debit cards.
Regular Security Audits and Updates
Your app should perform regular security audits, identify vulnerabilities, and implement on-time security updates.
Most Popular Digital Wallet Apps
Many companies today offer digital wallets to manage financial transactions. Some of the most successful companies offering exceptional digital wallet apps are as below. They have become widely popular, fostering seamless contact payments for users.
Apple Pay
Apple Pay has more than 600 million users and is one of the biggest tech giants in the space of providing spectacular digital wallet services. It can be used for various devices like Apple Watches, iPads, and iPhones.
Google Pay
Google Pay is downloaded by more than 1 billion users and has 4+ ratings on the Google Play Store. It is trusted by more than 150 million users globally and is the best eWallet app of the present tech era. It provides in-purchases on mobile devices and helps Android phone users to manage finances seamlessly.
PayPal
PayPal has more than 400 million users worldwide and is one of the most trusted globally recognized digital wallets. It supports international transactions with all types of cards. It is considered one of the safest and fastest modes of payment to receive and send money.
Amazon Pay
Amazon Pay is a useful digital wallet for merchants offering payment methods like UPI, Credit, and debit cards, and also EMIs. It is supported on multiple devices including iOS, Android, and Web as well as desktops.
Conclusion
Digital Wallets are the future of businesses and consumers. With their well-reformed technology systems, it can simplify payments and provide exceptional payment solutions. This is the best time to invest in building a digital wallet mobile application. Whitelotus Corporation provides complete digital wallet app development services. We create full-scale fintech applications. We provide innovative digital wallet solutions that are secured and scalable.
We are a leading fintech app development company delivering robust mobile and web applications. You can hire dedicated developers from Whitelotus Corporation to build small and large-scale digital wallet applications. We know how to harness the tools and functionalities of various technologies to create the best solutions that will meet your expectations.
